Wilderness Alternative Expedition respects the privacy of people who visit our website, send an enquiry or travel with us. This notice explains what information we collect, why we use it and the choices available to you.
Information we collect
When you send a journey enquiry, we may collect your name, email address, phone or WhatsApp number, country of residence, preferred travel dates, group size, destinations of interest and the information you choose to include in your message. If you proceed with a booking, we may also request the details needed for permits, accommodation, transport, safety planning and payment.
Our website may also collect technical information such as device type, browser, approximate location, pages visited and cookie preferences. We use this information to keep the site secure, understand how it is used and improve the planning experience.
How we use your information
- To reply to enquiries and design a suitable itinerary.
- To prepare quotations and administer confirmed travel arrangements.
- To coordinate permits, guides, accommodation, transport and other services you request.
- To provide practical and safety information before and during travel.
- To maintain the security and performance of our website and business systems.
- To meet legal, accounting or regulatory obligations where they apply.
Who may receive your information
We do not sell personal information. When necessary to plan or operate your trip, relevant details may be shared with trusted service providers such as lodges, guides, transport providers, permit authorities and payment or technology providers. We share only what is reasonably needed for that purpose.
Because we arrange travel across East Africa and work with travellers internationally, information may be processed in countries other than your country of residence. We take reasonable steps to use it only for the purposes described here.
Cookies and analytics
The website uses essential cookies for security and core functions. With your consent, analytics or advertising technologies may also be used to understand visits and measure campaigns. You can review or change your cookie choices through the cookie settings control on the website.
How long we keep information
We retain personal information only for as long as reasonably necessary for enquiry follow-up, trip administration, safety, accounting and legal purposes. The appropriate period depends on the type of information and whether a journey was booked.
Your choices
You may ask us to access, correct or delete personal information we hold about you, or object to certain uses where applicable. We may need to keep limited information when required for legal, safety or accounting reasons.
Contact us
For a privacy question or request, email info@wildernessalternativeexpedition.com or contact Wilderness Alternative Expedition through our journey enquiry page.
Last updated: 8 September 2026.